Frequently Asked Questions
Everything you need to know about shopping with RESA.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. As our styles range from tailored to oversized, we recommend checking the 'Fit Notes' section for individual garment advice.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receipt, and refunds are issued to your original payment method.
Do you ship internationally?
Yes, RESA ships worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location. Please note that customs duties may apply depending on your country's regulations.
How should I care for my RESA garments?
To ensure longevity, we recommend following the care label instructions found inside each piece. Generally, we suggest cold hand washing or delicate machine cycles and air drying to preserve fabric integrity.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is sent immediately to our fulfillment center. We can only make changes or cancellations within 60 minutes of purchase. Please contact our support team via live chat for urgent requests.
Are your materials sustainably sourced?
At RESA, we prioritize ethical production. We partner with certified manufacturers and increasingly incorporate organic cotton, recycled polyester, and deadstock fabrics into our seasonal collections.